No Guide

Detailed info of common problems clients may encounter

No Guide

Postby maxi00 » Mon Aug 07, 2017 8:45 pm

is anybody else having issues with the guide. Both my boxes have no info for almost all the channels.

Thanks
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Re: No Guide

Postby TuxFan » Tue Aug 08, 2017 9:41 am

There was a guide glitch, just been fixed. It may take a while to repopulate. You can rush the process by unplugging the box from power, waiting for a minute and plugging it back in. We apologise for the inconvenience.

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Re: No Guide

Postby maxi00 » Wed Aug 09, 2017 8:35 pm

The guide seems to be working now except history2 channel 93 and history channel 97 are showing the same info.
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Re: No Guide

Postby TuxFan » Thu Aug 10, 2017 9:11 am

Thanks for the heads up. I'll inform our engineering department. I also noticed that BeIn was showing guide info for Sportsnet

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